Privacy & Cookie Policy

Last Updated: [16/06/2026]

This Privacy & Cookie Policy ("Privacy Policy") explains how WAWE Studios operated by PIERCED ATELIER LLP ("we", "our", or "us") collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from wawestudios.com ("Website"). By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. This Privacy Policy forms an integral part of our Terms & Conditions.

Information We Collect

When you browse our Website, create an account, place an order, subscribe to our newsletter, contact our Client Services team, or otherwise interact with us, we may collect personal information including, but not limited to:

• Full name;
• Email address;
• Telephone number;
• Billing and shipping addresses;
• Payment details;
• Order history and purchase behaviour;
• Account credentials;
• Correspondence with our Client Services team.

We may also automatically collect certain technical information such as your IP address, browser type, device information, pages visited, referring URLs, and interactions with our Website.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders;
• Create and manage your online account;
• Communicate with you regarding your purchases, returns, exchanges, and enquiries;
• Provide customer support;
• Improve our products, services, and Website experience;
• Detect, investigate, and prevent fraud or unauthorised activities;
• Send you updates regarding new collections, promotional offers, and events, where you have opted to receive such communications;
• Comply with legal and regulatory obligations.

Marketing Communications

If you choose to subscribe to our marketing communications, we may send you newsletters, product launches, exclusive offers, and other updates relating to WAWE Studios. You may opt out of receiving promotional communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may continue to send transactional or service-related messages relating to your orders or account.

Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse Website traffic, and improve the functionality of our services. Cookies are small text files stored on your device. They help us understand how visitors interact with our Website and enable certain features, such as maintaining your shopping bag during your session. You may disable cookies through your browser settings; however, certain features of the Website may not function correctly as a result. We may also permit selected third-party service providers, such as analytics and advertising partners, to use cookies on our Website. WAWE Studios does not control these third-party cookies.

Sharing of Information

WAWE Studios does not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers solely for the purposes of operating our business and providing our services, including:

• Payment processors;
• Shipping and logistics partners;
• Website hosting and technology providers;
• Customer service providers;
• Analytics and marketing partners.

These parties are contractually obligated to maintain the confidentiality and security of your information and may only use it for authorised purposes. We may also disclose your information if required by law or to protect our rights, property, customers, or operations.

Payment Information

Payments made through the Website are processed securely by authorised third-party payment gateways. WAWE Studios does not store complete credit card, debit card, or other payment credentials on its servers.

Data Security

We implement reasonable technical, administrative, and organisational safeguards designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be entirely secure. Accordingly, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including satisfying legal, accounting, tax, and reporting obligations.

Third-Party Websites

Our Website may contain links to third-party websites. WAWE Studios is not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information held by WAWE Studios. You may also withdraw your consent to receive marketing communications at any time. To exercise these rights, please contact us using the details provided below.

Children's Privacy

The Website is intended for individuals who are legally capable of entering into binding contracts under applicable law. We do not knowingly collect personal information from individuals under the age of 18 years.

Changes to This Privacy Policy

WAWE Studios reserves the right to amend this Privacy Policy from time to time. Any updates will be published on this page and shall become effective immediately upon posting. We encourage you to review this Privacy Policy periodically to remain informed of how we protect your information.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

WAWE Studios
Email: info@wawestudios.com

By using our Website and providing your information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.